Privacy Policy

01Who We Are

Oploads AI is a next-generation cloud-based file-sharing platform designed to transform how businesses and individuals manage, share, and collaborate on digital content.

Oploads AI is a product of Tekkulture Limited ("we", "us", "our"), a company duly registered under the Corporate Affairs Commission (CAC) of the Federal Republic of Nigeria.

We operate the platform accessible at www.oploads.com and related mobile and desktop applications. As the data controller, we determine how and why your personal data is processed.

02Information We Collect

03How We Use Your Information

• Providing the Service: Operating, maintaining, and improving the platform
• AI-Powered Features: Processing content to deliver analysis, summaries, compliance checks, and conversions
• Account Management: Authentication and subscription processing
• Communications: Service notifications, security alerts, and support responses
• Security & Fraud Prevention: Detecting and preventing unauthorised access
• Analytics & Improvement: Understanding usage to improve features
• Legal Compliance: Meeting obligations under Nigerian and applicable law

We do not sell your personal data to third parties or share it with data brokers under any circumstances.

04Legal Basis for Processing

• Contract Performance: Processing necessary to provide the service
• Legitimate Interests: Security monitoring, fraud prevention, and analytics
• Legal Obligation: Compliance with applicable laws
• Consent: Marketing and optional features — withdrawable at any time

05Data Sharing & Third Parties

All processors are bound by data processing agreements. We do not share data beyond the above without explicit consent or legal obligation.

06Data Storage & Security

• Encryption of data at rest and in transit using industry-standard protocols
• Role-based access control (RBAC) with strict staff access auditing
• Regular security assessments and vulnerability reviews
• Multi-factor authentication (MFA) available on all accounts
• Secure software development practices and code reviews
• Incident response procedures with user breach notification

07Data Retention

• Account data: Deleted within 30 days of deletion request
• Files and content: Deleted within 30 days of account closure
• Activity logs: 12 months for security purposes
• AI interaction logs: 90 days, then anonymised
• Billing records: 7 years per Nigerian tax law
• Support communications: 3 years

08Your Rights

• Right of Access: Request a copy of all personal data we hold
• Right of Rectification: Correct inaccurate or incomplete data
• Right of Erasure: Request deletion subject to legal retention requirements
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw at any time for consent-based processing

If unhappy with how we handle your data, you may raise concerns with the relevant data protection authority in your jurisdiction.

To exercise any right, email support@oploads.com. We respond within 30 days.

09Cookies & Tracking

• Essential cookies: Required for authentication and security
• Functional cookies: Remember preferences (language, theme, layout)
• Analytics cookies: Anonymised usage insights — opt-out in Settings

We do not use advertising cookies or third-party tracking pixels.

10Children's Privacy

Oploads AI is not directed to individuals under 18. We do not knowingly collect data from minors. Contact support@oploads.com immediately if you believe we have done so and we will delete it promptly.

11International Data Transfers

Data may be processed outside Nigeria by third-party providers under appropriate safeguards and data processing agreements ensuring equivalent protection.

12Changes to This Policy

Material changes will be communicated by email and in-platform notice at least 14 days before taking effect. The current version is always at www.oploads.com/privacy.

13Contact Us